Know your industry like the carriers know it
Independent benchmarks. Verifiable methodology.
Vendor scoring, cost benchmarks, industry publications, sourced from real Operator data, never vendor-sponsored.
What it is
The benchmarks no vendor wants you to see.
Quarterly state-of-the-industry reports, vendor scorecards, cost-of-doing-business benchmarks, longitudinal studies. Funded by Member contributions. Sourced from real Operator data. Governed by the Operator Advisory Council.
What we publish
What we track
The most complete Restoration data set in the industry.
81
Vendor categories tracked
Estimating, field-doc, scheduling, accounting, training, equipment: every line of the Operator stack.
120+
Indicators per category
Pricing, support quality, security posture, integration depth, peer satisfaction, AI capability, and more.
10
Dimensions per score
Each vendor scored on 10 axes. No single-number rankings; Operators see the trade-offs.
4
Intelligence domains
Vendor, product, market & carrier, operations & process. The four lenses on the Restoration economy.
Methodology
Why these numbers hold up.
01
Operator data, anonymized
Every benchmark anchors on real Operator submissions through the trust. Aggregate only; no individual record ever surfaces in a publication.
02
Two-publisher minimum
No claim hits print without at least two distinct independent sources confirming it. No vendor sponsorship. No carrier funding.
03
Methodology in writing
Sample size, sources, last-refresh date cited on every benchmark. The Council votes on every methodology change before it ships.
The Verinode Score
Ten axes.
No single-number lies.
Sample · Estimating Software
47 Operator inputs · refreshed Q2
80
/ 100 · StrongPricing fit
7.8
Reliability
9.2
Support quality
8.4
Integration depth
6.9
Security & SOC 2
9.5
Feature coverage
8.1
AI capability
7.4
Operator NPS
8.6
Roadmap clarity
7.2
Total cost of ownership
7.6
Top quartile in 4 of 10 dimensions. Below median on Integration depth.
Governance
Why these benchmarks can’t be bought.
Verinode Research is not self-policing. Five to nine working Operators with no financial relationship to carriers, TPAs, or Restoration software vendors hold the trust's commitments to impartiality in writing.
- No score is published without Council sign-off on methodology
- No vendor, sponsoring or otherwise, can influence a ranking
- Every benchmark cites its sample size, sources, and last-refreshed date
- Methodology changes are versioned and announced in advance
The latest report.
On us.
Email us and we’ll send the most recent State of Restoration report. No signup required.